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  1. Voxter Knowledge Center
  2. End User Knowledge Base

End User Knowledge Base

Important, regulations or announcements

  • What is different in the new Mitel firmware (4.0 to 5.0)
  • Registering your service for 911 (E911)
  • How do I enter the latitude and longitude for 911 services?
  • HOLIDAY SCHEDULE NOTICE: Christmas and New Years schedule for Voxter Support

How to

  • How do I send a fax?
  • What is the best way to submit an issue, or contact Voxter Support?
  • How do I access my voicemail?
  • How do I update a current extension with a different user name?
  • How do I have someone else answer phone calls going to my office number (Ring Group)?
  • How do I assign or purchase a number?
See all 80 articles

Troubleshooting

  • What is the boot process of the Mitel Phone?
  • My number can't be reached by my carrier.
  • My VTECH wireless handset crashes when I get an incoming phone call
  • My MITEL/AASTRA sidecar has power but is not displaying as an option in the Keys menu
  • My phone is not accepting or able to make outbound calls
  • "Authentication failed" is displayed when I login on my AASTRA/Mitel phone
See all 37 articles
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