- What is the boot process of the Mitel Phone, and what do each of the steps mean?
Mitel Boot Process
1. 15% LLDP
If present on the network, Link Layer Discovery Protocol (LLDP) is there to allow the phone to determine the virtual LAN (VLAN) used for voice traffic.
2. 20% DHCP: Waiting for IP
The phone will now send a Dynamic Host Configuration Protocl (DHCP) request within the voice traffic (Voice VLAN). This is where the phone receives its IP address, subnet mask, and default gateway.
3. 45% Updating config
During the updating config (Configuration) process, the phone will contact our servers to retrieve its configuration file. This configuration file is how the phone gets populated with all of the necessary information for your specific account! (This includes things such as button layouts, the correct provisioning server, time zone)
4. 50% Checking for Firmware Do not unplug phone!
During the Checking for Firmware Do not unplug phone! process, it is doing exactly as it says, and getting a new firmware update for the phone. Do not unplug it!!!
You will usually only ever see this step if the phone is being provisioned brand new out of the box, or if an actual firmware update is being administered to the phone
5. What happens after 50%?
After 50% your phone will complete a variety of steps in order to complete the boot up process. The majority of the important steps have been completed and you will be able to use your phone shortly.
If you encounter further issues, please submit a support request to us via this site.