Some AASTRA/MITEL phones are not providing an IP on the PC port when an Apple USB to Ethernet adaptor is connected.
Case I: The PC port is disabled
- Have a Voxter Support staff remote access your phone to verify if the phone's PC port is not disabled.
- If it is, then it should be re-enabled.
Case II: incompatibility with PC port set as auto or 1 gigabit negotiation speed
- Have a Voxter Support staff remote access your phone to change the PC port's negotiation speed to 100 Mbit instead of 1 gigabit/auto as there is an incompatibility issue with the Apple adaptor.