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Apple USB to Ethernet adaptor getting self-assigned IP when connected to MITEL/AASTRA phone

Description

Some AASTRA/MITEL phones are not providing an IP on the PC port when an Apple USB to Ethernet adaptor is connected.

 

Resolution

Case I: The PC port is disabled

  1. Have a Voxter Support staff remote access your phone to verify if the phone's PC port is not disabled.
  2. If it is, then it should be re-enabled.

Case II: incompatibility with PC port set as auto or 1 gigabit negotiation speed

  1. Have a Voxter Support staff remote access your phone to change the PC port's negotiation speed to 100 Mbit instead of 1 gigabit/auto as there is an incompatibility issue with the Apple adaptor.
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