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How do I enter the latitude and longitude for 911 services?

Description

  • The remote location of my phone does not have a municipal address but instead I have a latitude and longitude coordinate. 
  • How do I enter this information for 911 services?

 

Resolution

Case A: Address is in Canada

  1. Requirement: a valid postal code matching a city where the coordinate is part of in Canada.
  2. After the registration page of the phone number to register with 911 (https://www.voxter.com/e911-number-registration/), input the postal code of the coordinate.  A postal code is required.
  3. Input the City name matching the postal code.
  4. In the address field, input "Non-municipal address". 
  5. In the Other/Additional Information field, input the Latitude and Longitude coordinate.  example "Latitude: XXXXXXX, Longitude: YYYYYYYY"
  6. Click Next and input the remainder of the fields as necessary.

 

Case B: Address is in the USA

  1. Currently this is not possible without a valid municipal address.
  2. After the registration page of the phone number to register with 911 (https://www.voxter.com/e911-number-registration/), input the postal code of the coordinate.  A postal code is required.
  3. In the address field, ensure there is a municipal address.
  4. In the Other/Additional Information field, input the Latitude and Longitude coordinate.  example "Latitude: XXXXXXX, Longitude: YYYYYYYY"
  5. Click Next and input the remainder of the fields as necessary.
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