How do I pick up a call that is meant for another phone user?


  • Another user's deskphone is ringing but I want to pick up the call directly while it is ringing.
  • How do I use call pickup?



The method below is possible with the Mitel phones (formerly AASTRA) with color display.

  1. Setup: see article 215777228 on how to add a BLF key
  2. Taking a call: When the BLF key is flashing red and the other user has not yet picked up the call, press the key.  This will pick up the call.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk