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How do I register the MAC address of my phone device in PISTON?

Description

How do I register the MAC address of my phone device in PISTON?

 

Resolution

The following applies to all devices with the exception to MITEL (formerly AASTRA):

  1. Login into PISTON as an admin user.
  2. Go to VoIP Services (or Hosted PBX), Advanced, then Users
  3. Click the user whose device you wish to register the MAC address.
  4. Scroll down to 'Devices'.
  5. Click the pen icon on the right of the device in question.
  6. A Pop-up window appears.
  7. In 'Device MAC Address', input the MAC address.
  8. On the right side, select the brand and model matching the device.
  9. Click Save.
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