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How do I add extension of users on my telephone sidecar panel for my AASTRA/Mitel phone?

Description

How do I add extension of users on my telephone sidecar panel for my AASTRA/Mitel phone?

 

Resolution

Case: xx67i or higher

  1. On the phone, press the two dots button.
  2. Press Keys.
  3. Select Phone Top Keys.
    • Select Sidecar if you want to add an extension to your sidecar instead of the phone display.
  4. Scroll down until you see an available slot that says "NOT CONFIGURED" then press Select.
  5. Select Busy Lamp Field.
  6. Scroll down to the desired phone user and press Select.
  7. You can relabel the user (max 12 characters)
  8. Press Submit.
  9. Verify the new entry exists and call it as a test.

Case: xx65i or lower

  • This is not possible.  
  • We recommend upgrading to a xx67i or higher.
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