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When I dial an international number, I get a busy signal or it is not working.

Description

When I dial an international number, I get a busy signal or it is not working.

 

Resolution

Step 1: confirm the international calling pattern

  1. Go to http://www.howtocallabroad.com
  2. Fill in the details of where you are calling from, where you want to call to and any other pertinent details and click Submit.
  3. The resulting page will provide the starting calling pattern.
  4. Click the drop-down menu to select the remainder of the calling pattern (some variation are due to locality, city, cellular vs landline, etc). 
  5. Make sure you are following this call pattern.

Step 2: verify the number you want to call is correct

  1. confirm with the recipient they provided you the correct phone number.

Step 3: test using another phone

  1. Does calling the same number work and pattern work from another phone system such as a cellular phone?
  2. If yes, then please contact Voxter Support for further troubleshooting.
  3. If no, then please verify Step 1 and/or 2. 

 

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