Description
- How do I put a call on speaker instead of handset or headset?
- When I click on the speaker button, it doesn't go to speaker.
Resolution
case: I am using a Mitel (AASTRA phone)
- Locate the speaker icon button and press on it.
- Usually looks like a coloured speaker icon
- It may also look like a green speaker/headset icon.
- If the speaker phone are not on, press the speaker icon button again.
- If the speaker phone is still not on, then:
- End the call.
- Press the wrench icon (it may look like a wheel or a rounded gear).
- Scroll to the right until you see Audio (or Audio Mode).
- Select.
- If you also have a Headset, scroll down to Headset/Speaker and press Save.
- If you do not have a Headset, scroll up to Speaker and press Save.
- Quit.
- Do a test call and toggle the speaker button.
case: I am using another phone brand
- Locate the speaker icon button and press on it.
- Usually looks like a coloured speaker icon
- It may also look like a speaker/headset icon.
- The call is now on speakers.
- Adjust the volume using the volume buttons if necessary.
- If you would like to take the call back to handset, then press the speaker button again.
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