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How do I enable or disable VLAN on the Polycom phone?

Description

  • How do I enable or disable VLAN on the Polycom phone?
  • Can I turn on or off the VLAN ID on my Polycom deskphone?

 

Resolution

  1. Press the Menu button.
  2. Using the directional keys (up, down, left, right), scroll to 'Settings' then press the Select button.
  3. Scroll to 'Advanced' then press Select.
  4. input the password of the phone then press Enter.
    • default is '456'
  5. Scroll to 'Admin Settings' then press Select.
  6. Scroll to 'Network Configuration' then press Select.
  7. Scroll to 'Ethernet Menu' then press Select.
  8. Scroll to 'VLAN Menu' then press Select.
  9. Scroll to 'VLAN ID'
  10. Does it have a numerical value?
  11. Yes (it is enabled) but I want to disable it:
    1. Press Edit.
    2. Use the left arrow key to delete the numerical values until there is nothing left.
    3. Press OK.
    4. The numerical value is now gone.
    5. Press Back until asked to Save (usually 'Save Config') then press Select.
    6. Press Back until you see 'Exit' then press Select.
    7. The phone will likely reboot.
  12. No (it is disabled) but I want to enable it:
    1. Press Edit.
    2. Input the VLAN ID numerical value you wish to set.
      • Voxter recommends VLAN 20 for voice communication but this requires your network has VLAN 20 enabled as well.  Please have your network administrator assist with this if unsure.
    3. Press OK.
    4. Press Back until asked to Save (usually 'Save Config') then press Select.
    5. Press Back until you see 'Exit' then press Select.
    6. The phone will likely reboot.
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