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My AASTRA phone dials a different number than I dialed

Description

Occasionally, when I dial a phone number, my AASTRA phone will call a different phone number.

 

Resolution

  1. Verify that you are not using a predefined single key on the phone to speed dial a number.
  2. If you are manually dialing a number and the phone display shows the correct number before you press the Dial key but then the phone display changes the phone number dialed, then it may be due to a firmware issue.
    1. This has been reported for firmware 3.3.1.
    2. Please reboot the phone to be upgraded to a higher firmware version.
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