How do I park a call on an AASTRA/Mitel phone?
Before testing, make sure the Park & Retrieve feature code is enabled in PISTON. See the following KB on how to enable feature codes: http://support.voxter.com/hc/en-us/articles/204384254
The default Mitel configuration that Voxter provides includes 3 Park/Pickup keys. You will see them as Park 1 to Park 3 on the phones display.
To Park a call:
- While on a call press one of the 3 Park locations to park a call, this will transfer the caller to that corresponding parking lot.
To Pickup a parked call:
- The person at another desk that wants to take the parked call can press the exact same Park key that the call was placed on and resume the call.