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How do I park a call on an AASTRA/Mitel phone?

Description

How do I park a call on an AASTRA/Mitel phone? 

Resolution

Before testing, make sure the Park & Retrieve feature code is enabled in PISTON.  See the following KB on how to enable feature codes: http://support.voxter.com/hc/en-us/articles/204384254

The default Aastra configuration that Voxter provides includes 3 Park/Pickup keys.  You will see them as Park 1 to Park 3 on the phones display.

To Park a call:

  1. While on a call press one of the 3 Park locations to park a call, this will transfer the caller to that corresponding parking lot.

To Pickup a parked call:

  1. The person at another desk that wants to take the parked call can press the exact same Park key that the call was placed on and resume the call.
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