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How do I add a menu greeting while editing a callflow menu box?

Description

How do I add a menu greeting while editing a callflow menu box?

 

Resolution

  1. Save your callflow or exit out of it.
  2. Under 'PBX Services', go to Advanced then Menus.
  3. Click Add Menu.
  4. Fill in a menu name.
  5. Fill in a PIN number if at a later stage you want to be able to re-record your menu audio greeting directly from the phone system.
  6. Select a 'Greeting Message' if one already exists in the PISTON system.
  7. If one does not exist, click Create and then upload a recorded audio file from your computer.
  8. Click Save.
  9. Go back to the callflow and open the Menu box.
  10. You can now see the new menu as selectable.

 

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