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My Voxter mobile app is displaying "Forbidden" when I try to call

Description

My Voxter mobile app is displaying "Forbidden" when I try to call.

 

Resolution

  1. Verify that the registration indicator, a dot in the top left of the Voxter app, is green.
  2. If it is red, then it means the username and password are wrong. 
    1. Tap the Settings icon on the bottom right.
    2. Tap Logout.
    3. Login using your correct username + password that was provided to you by Voxter.
    4. If unsure then please contact Voxter Support.
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