Description
How do I rename a phone user and their email?
Resolution
- If using an AASTRA/MITEL phone, please take note of the extension number then logout the user from the deskphone device.
- Login to PISTON as the admin user.
- Under 'Hosted PBX', go to 'Advanced' then click Users.
- Select the user in question.
- Rename the First name, Last name and email address accordingly.
- Click Save.
- Login on the phone using the same extension and PIN number.
- The phone display is now displaying the new user's name.
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