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Calls forwarded to my cell only ring once

Description

When I get a call forwarded to my cell (smartphone) phone, it barely rings once and I don't have time to press 1 to answer it.

 

Resolution

  1. Login in the PISTON interface as admin.
  2. Locate the callflow that your cell phone is assigned to, most likely your extension call flow.
  3. Open the user box in the call flow.
  4. Change the 'Ring this user's devices for ___ seconds' from 20 seconds to 30 seconds. 
  5. This will give an extra 10 seconds for rings to happen on the cell phone.
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