How do I verify if I am logged into a queue in Piston?
- Login to the PISTON management interface at https://manage.voxter.com/ (if you have not been given access to it please contact your account manager).
- Once logged in, click Call Center on the upper horizontal bar.
- Click the call group(Queue) you may belong to, for example Support or Sales.
- Locate a box with your name in the group.
- If you are not in the group then click the next call group(Queue).
- Blue: Logged In and waiting for a call.
- Grey: Logged In, however not available for a call.
- Orange: Logged In and in a busy state. On a call.