Follow

My sidecar will not add BLF keys, the label is empty upon adding a BLF.

Description

  • My sidecar will not add BLF keys, the label is empty upon adding a BLF.  
  • During the process of adding a BLF key on my sidecar, there is a proper label of the person/device.  But upon completing adding the BLF, the button works on the sidecar but the label on the button is blank.
  • This happens on the Aastra 6867i and the MM685i

 

Resolution

A Firmware (3.3.1) bug is the source of the issue.  

A Firmware update (4.0.0) has been released by Voxter.  

 

Instructions:

  1. Reboot the phone.  
  2. The firmware update will automatically take place.
  3. If the problem persists, please contact Voxter Support.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk